If you are sick or injured, please go to the Student Health Center of your school first. The appointment is convenient and the charges are reasonable for students. If you are not near your school or your condition cannot be resolved at the health center, please confirm your network name on your ID Card, visit the UnitedHealthcare Global Options PPO Network or Aetna Passport to Healthcare Primary PPO Network to search medical service providers, make appointments in advance and bring ID cards to visit. Get services through the medical providers in network, you will get lower prices and higher compensation. The hospitals/pharmacies in the network may change. Please search the network before each visit to make sure you are visiting an in-network provider.
We use a network of pharmacies supported by GlobalReach, allowing you to get access to more than 67,000 pharmacies and use ID cards to get the medicines in directly billing.
Also, we provide DialCare online consultation service for DIANins clients. You can consult doctors or experts in real time by phone or video 24/7.
Search the UnitedHealthcare Global Options PPO to find a physician/hospital/other facility.
Search the Mental Health Providers to find therapists & psychiatrists.
Contact number: 1-844-251-3229
Search for the provider from Passport to Healthcare Primary PPO
Get access to our GlobalReach pharmacy network of more than 67,000 nationwide pharmacies.
Contact number:1-855-898-2548
Get access to 24/7 DialCare services to talk to a doctor, or medical expert anywhere in the USA by phone or video. Creat a DialCare account.
First Health is the PPO network of your plan. Please visit the following link to locate an in-network medical provider in US:
Visit First Health to find doctor
For Emergency Medical Assistance/ Pre-authorization/Member Eligibility & Benefits
24 Hours 7 days services Direct: +1-855-370-0555
After the purchase plan is successfully completed, you will receive an Rx ID card mailed by Optum Rx, and then log in to the Optum Rx official website https://www.optumrx.com to register an account. You can download a temporary Rx ID card electronically, search for partner pharmacies and track online prescription drug orders in your member account.
You may get a covered vaccine via partner pharmacies.
You can create and verify as an eligible member through https://www.teladochealth.com/, then you may access to contact the doctor online for consultation 24/7.
If you are prompted to pay an additional Teladoc membership fee, please do not continue to register. You can contact customer service to obtain a tutorial on how to create a membership.
If your plan names are Atlas America(ATA Plan), you can go to the UnitedHealthcare Network to search a doctor in US, please contact us to get detailed guide for claim.